Shipping policy

Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping: 3–14 business days

Please note that delivery times are estimates and may vary due to carrier delays or high demand.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your package in real time.

Shipping Locations

We currently ship to:

• United States

If your country is not listed at checkout, please contact us for assistance.

Delays & Issues

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If your order is significantly delayed, please reach out and we’ll assist in resolving the issue.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Stolen Packages

If your package is marked as delivered but not received, please contact the shipping carrier first. We are not liable for lost or stolen packages. If you still need help, reach out to us and we’ll do our best to assist.

Contact Us

If you have any questions about your order or shipping, please contact us at:
contact@vacuumsupplyhouse.com